ZONG DID NOT PLAYED LIKE A GIANT IN PAKISTAN  

Posted by Unknown

WELL the china mobile company started their operation countrywide in pakistan on 9th apr 2008 after a very impressive teasing advertising campaign.
But the initial launch caused the subscribers a lot of hassle to get their connections,surprisingly the largest cellular company in universe started with only 1 customer service center in gulshan iqbal near Baitul mukaram.
i luckily got my sim from a near by shop but it was very difficult to get the helpline number hooked up.after several tries when i got it connected i was put to hold for 35 minutes,which fried my ear.
the customer relation officer was in a great hurry to answer your queries.
I send an email to the zong but after 4 days no reply.I also requested for unlimited GPRS but couldnt get it activated in 36 hrs.
All this is really unprofessional from CM they claim they have they have the biggest subscriber net
but they could,nt manage things in Pakistan.
lately when i tried to call for my GPRS activation complain,i was put to hold for 45 min and then it disconnected,and then there was a recording that u have made 5 attempts to call zong now u can all again tomoro.
China Mobile   call it Cheap Mobile.